Versand
Processing Time
Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Zones and Rates
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Domestic Shipping (Austria)
- Standard Shipping: €6.50
- Free Shipping on Orders above €200.00
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EU Countries Shipping
We ship to the following EU countries: Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
- Standard EU Shipping: €15.00
- Free Shipping on Orders above €300.00
Delivery Times
- Domestic (Austria): 2-4 business days
- EU Countries: 5-10 business days
Tracking
All orders include tracking information. You will receive an email with your tracking number once your order has been dispatched.
Customs and Duties
For orders within the EU, there are no additional customs fees or import duties.
Shipping Restrictions
We currently ship only to Austria and EU member countries listed above. If you're located outside these regions, please contact us to discuss shipping options.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at info@aljaslemensek.com with your order number and photos of any damage. We will work with you to resolve the issue promptly.
Contact Us
If you have any questions about shipping, please contact us at info@aljaslemensek.com